Terms & Conditions

Last updated: 26 September 2026

Welcome to shilpicollection.com (“the website”), owned and operated by Shilpi Collection (“we”, “us”, “our”). By accessing or using this website, placing an order, or creating an account, you (“you”, “customer”) agree to be bound by these Terms & Conditions.

1. About Us

Shilpi Collection is based at Near FCI Godam, Station Mod Jaipur Road, Newai, Niwai, District Tonk, Rajasthan – 304021, India. For queries, contact us at contact@shilpicollection.com or +91 72328 46472.

2. Eligibility

You must be at least 18 years old, or place orders under the supervision of a parent/guardian, to transact on this website.

3. Products and Pricing

  • All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We make reasonable efforts to display product colours and details accurately; slight variation due to screen settings or manufacturing batch is possible.
  • We reserve the right to modify prices, discontinue products, or limit order quantities at our discretion, without prior notice, except for orders already confirmed.

4. Orders and Payment

  • An order is confirmed only after successful payment via our payment gateway partner, PayU, or another listed payment method.
  • We accept payments via credit/debit cards, net banking, UPI, and wallets as made available through PayU.
  • In case of a payment failure after debit, any amount deducted will be automatically reversed by the bank/PayU within their standard timelines; alternatively, contact us with your transaction reference for assistance.

5. Shipping

Please refer to our Shipping & Delivery Policy for delivery timelines and charges.

6. Returns, Refunds, and Cancellations

Please refer to our Refund & Cancellation Policy for details.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Shilpi Collection unless otherwise stated, and may not be reproduced without our written consent.

8. Limitation of Liability

To the extent permitted by law, Shilpi Collection shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased, beyond the value of the order in question.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Tonk, Rajasthan.

10. Changes to Terms

We may revise these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

11. Contact

Shilpi Collection
Near FCI Godam, Station Mod Jaipur Road, Newai, Niwai, District Tonk, Rajasthan – 304021, India
Email: contact@shilpicollection.com
Phone: +91 72328 46472